Q. What is included in the rental rate?
A. Your trash collection is included with all apartment homes.
Q. How is rent paid?
A. Rent can either be paid by check or online. If you would like to pay by check, you can hand a check in at the Clubhouse office, or place it in the rent box, which is located next to the main mail boxes. If you would like to pay online, please ask the Woodlands Management for your Resident ID.
Q. Can you smoke in the units?
A. No, the lease states that smoking is not permitted inside of the units. Residents may smoke outside of their units providing that they dispose of any cigarette butts properly.
Q. Is there assigned parking?
A. There is no assigned parking on the property. Residents are permitted to park anywhere on the property in the allotted parking spaces.
Q. What are the gate hours and how does it work?
A. The gate is open during office hours, Mon-Sat 7:50am-5:10pm and Sun 9:50am-2:10pm. You are provided with a gate remote at move-in, which allows you 24 hour access through the gate and into the clubhouse.
Q. What are the application fees?
A. There is a $50 fee per person to process a lease application.
Q. How do I pay my application fee?
A. You can pay online at PayLease.com or at the clubhouse office.
Q. Are you a pet friendly property?
A. Pets are welcome with a completed pet addendum and a $300 pet deposit and monthly pet fee.
Q. Who are the utility providers?
Albemarle County Service Authority
(434) 977-4511
www.acsanet.com
Dominion Virginia Power:
(888) 667-3000
www.dom.com
Comcast
(855) 638-2855
www.xfinity.com/
